Introduction
Jackson Alpha Graphics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jacksonalphagraphics.com (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Subscribe to our newsletter or communications
- Request information about our services
- Participate in surveys or feedback forms
- Contact us via email or phone
The personal information we may collect includes:
- Name
- Email address
- Phone number
- Company/organization name
- Job title
- Any other information you choose to provide
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring/exit pages
- Date and time of visits
- Pages viewed and time spent on pages
- Clickstream data
How We Use Your Information
We use the information we collect for various purposes, including to:
- Respond to your inquiries and provide customer service
- Send you information about our services, projects, and updates
- Process and fulfill your requests
- Improve our website and services
- Analyze website usage and trends
- Prevent fraudulent transactions and monitor against theft
- Comply with legal obligations
- Send you marketing communications (with your consent)
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help us provide you with a better browsing experience and analyze how our website is used.
Types of Cookies We Use
Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website.
Preference Cookies: These cookies remember your preferences and choices, such as language preferences or cookie consent settings.
Managing Cookies
You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your user experience and some functionality may no longer be available. Most browsers are set to accept cookies by default, but you can adjust your browser settings to refuse cookies or alert you when cookies are being sent.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and customer service. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption technology
- Regular security assessments
- Access controls and authentication procedures
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
Typically, we retain:
- Contact form submissions: 2 years
- Email correspondence: 3 years
- Project-related information: Duration of project plus 5 years
- Analytics data: 26 months
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request copies of your personal information
- Correction: The right to request correction of inaccurate or incomplete information
- Deletion: The right to request deletion of your personal information
- Restriction: The right to request restriction of processing of your information
- Portability: The right to request transfer of your information to another service
- Objection: The right to object to our processing of your information
- Withdraw Consent: The right to withdraw consent at any time
To exercise these rights, please contact us using the contact information provided below. We will respond to your request within 30 days.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our systems.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our website, you consent to the transfer of your information to the United States and other countries where we operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Jackson Alpha Graphics
1627 K Street NW, Suite 1100
Washington, D.C. 20006, USA
Phone: +1 (202) 639-8571
Email: contact@jacksonalphagraphics.com